TERMS & CONDITIONS – NIRAM BY MIRA

Welcome to NIRAM BY MIRA. By accessing and using [www.miraonline.co.in](https://www.miraonline.co.in), you agree to the following Terms & Conditions.

General Terms

• Website content is for information and shopping purposes only and may be updated without notice.
• Product descriptions, colours, pricing and details are presented as accurately as possible; minor variations may occur due to photography, lighting or screen settings.
• All images, product photographs, designs, graphics, text and branding are the property of NIRAM BY MIRA and may not be reproduced or used without permission.
• Unauthorized use may lead to legal action.
• Third-party links, where provided, are for convenience only and we are not responsible for their content.

Orders & Product Availability

• All orders are subject to availability and acceptance.
• In rare cases of product unavailability, orders may be cancelled and refunded.
• We reserve the right to refuse or cancel orders due to pricing errors, suspected fraud or unforeseen circumstances.

Shipping & Delivery

• Orders are generally delivered within 3–7 working days, subject to location and courier timelines.
• Delivery timelines are estimates and may be affected by external factors beyond our control.
• Tracking details may be shared where applicable.

Cancellation Policy

• Orders once placed cannot be cancelled.
• No cancellation requests will be accepted after order confirmation.
• Customers are requested to review orders carefully before purchase.

Return / Exchange Policy

• No Return. No Exchange.
• Products cannot be returned due to dislike, change of preference or colour perception differences.

Refund Policy (Exceptional Cases Only)

Refunds will be considered only if:

• Wrong product delivered by us
• Product received damaged in transit

To be eligible:

• A proper uninterrupted parcel opening video is mandatory proof.
• Claims without opening video proof will not be considered.
• Claims must be reported within 24 hours of delivery.
• Approved refunds will be processed to the original payment method.
• Refund approval rests solely with NIRAM BY MIRA.

Payment Policy

• Secure online payments accepted.
• Full payment required before order processing and dispatch.
• Cash on Delivery (COD) not available, unless specifically stated otherwise.
• For payment failures, customers may contact their payment provider.

Pricing Information

• All prices displayed are final unless otherwise specified.
• Prices may change without notice.
• We reserve the right to correct pricing errors before dispatch.

Electronic Communication

• By placing an order, you consent to receive communication via email, phone or WhatsApp regarding orders and updates.

Legal Jurisdiction

• Governed by laws of India.
• All disputes shall be subject exclusively to Madurai, Tamil Nadu jurisdiction.

Contact

Website: [www.miraonline.co.in](https://www.miraonline.co.in)
Instagram: NIRAM BY MIRA